Speed matters more at specific moments than others. When an offer is on the table, or a buyer wants a same-day showing in a market with 1.63 months of supply, a slow reply is not a minor inconvenience, it is a missed opportunity that does not come back.
Outside of those moments, a same-day response to a routine question is a reasonable standard, and a client should expect their agent to set that expectation clearly at the start of the relationship rather than leave it vague.
Joel Dyck sets that expectation with every Saskatoon client at the first conversation. Get your hand-reviewed valuation from Joel Dyck.