Joel DyckReal Broker SK Ltd.
Saskatoon · From the topic map

How does an agent handle the small closing-day items, and why does that predict the big ones?

How an agent handles a small closing-day item, a missing garage remote, an appliance manual left behind, a final utility reading, predicts how they will handle a real problem, because both draw on the same habit: following through on a commitment after the excitement of an accepted offer has worn off.

The Saskatchewan REALTORS Association's Code of Ethics requires an agent to act diligently on a client's behalf regardless of file size, which is the standard a garage remote and a foundation issue are both held to. A home inspection, typically $400 to $600, usually turns up a short list of minor items alongside anything structural, and how those get handled is the tell.

The agents worth hiring treat a $30 garage remote and a $30,000 foundation issue with the same process: confirm it in writing, set a deadline, and follow up before the deadline rather than after it is missed.

Consistency on the small stuff is the only preview you get of how someone handles the big stuff, since you rarely get to see the big stuff happen more than once. Get your hand-reviewed valuation from Joel Dyck.

Get your hand-reviewed valuation from Joel Dyck.

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