Volume awards reward transaction count and total dollar value across a whole team, which can be driven by a handful of large sales or a big roster of agents rather than by skill in your particular price bracket or neighbourhood. A team that dominates new-build suburban sales is not automatically the strongest choice for an older character home downtown, and vice versa.
What actually predicts your outcome is that agent's recent track record on homes like yours: how close their listings sold to asking price, how long comparable listings sat before an offer, and whether they have handled a property with your specific complications, like an unpermitted renovation or a shared driveway. That history, ideally their last 10 to 15 comparable sales, is available for you to ask for directly.
An award is a marketing credential, not a performance guarantee for your address, so ask for comparable sold results before you weigh the plaque. Get your hand-reviewed valuation from Joel Dyck.