Joel Dyck, a REALTOR® with Real Broker SK Ltd. in Saskatoon, tells clients to contact the City promptly and keep the plumber's invoice, since the adjustment request runs through the same office that handles water and sewer accounts and moves faster with documentation in hand.
This matters at closing too. Unresolved utility arrears attach to the property itself, not just the person who ran up the bill, and a buyer's lawyer doing a title search through Information Services Corporation will find an unresolved balance either way.
Get your hand-reviewed valuation from Joel Dyck.